Frequently Asked Questions

Everything you need to know about using Switcher Now

How much does Switcher Now cost?

Switcher Now is free to start. After your free first event, it's $19 per event or $49 per month if you stream regularly — and you can change or cancel anytime.

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How long is the recording stored, and can I download it?

Recordings are stored for 30 days and available in your account under Past Streams. You can download the video from there at any time during that window — so families, clubs, and organizations can save a copy before it expires.

Can multiple people share one account?

One person owns the account and acts as the host. Volunteer cameras — anyone joining to add a second or third angle — don't need an account at all, they just scan a QR code. Organizations can also share their login with different operators, so whoever is running the stream on a given event day can log in and go live.

What happens after I go live?

You get a private watch link instantly, and you can share it right away with your audience. Once your event ends, the stream stays available so anyone who missed it can watch the replay at the same link.

Can the watch link be reused or embedded on a website?

Each stream generates its own unique watch link — links aren't reusable across events, and embedding isn't available today. After your stream ends, you can download the video from Past Streams and share or repurpose it however you'd like.

Is there a limit to how many people can watch at the same time?

No. There's no concurrent viewer limit — share the watch link with as many people as you'd like.

How do I prepare to capture my event?

You don't need to prepare much at all. Open Switcher Now, and you're ready to go — most people show up and are live within a minute.

What devices can I use?

Any phone, tablet, or computer works, as long as it has a camera and an internet connection. iPhone, Android, iPad, laptops, webcams — if you've got one of those, you already have what you need.

Do I need special cameras or equipment?

No. Most people use the phones and cameras they already have. A tripod can help if you want more stability, but that's really all there is to it.

How many cameras can I use?

However many best serve your event. Most people start with one or two and add more as they get comfortable — you can run up to four cameras at once.

Do I need someone to run the stream?

No, you don't need a dedicated camera operator. You can set up your cameras and go live on your own. If you'd like, someone can monitor the stream and switch between camera angles during the event, but it's entirely optional.

Whose cellular data do volunteer cameras use?

Each volunteer camera uses its own cellular data or WiFi connection — they connect independently and aren't routing through your account or your phone. This also means each camera can be positioned anywhere with its own signal.

Do all my cameras need to be on the same network?

No, they don't. Each device just needs its own internet connection, so your cameras can be anywhere — the same room, different locations, different states, even different countries.

What kind of internet do I need?

Any stable connection works, whether it's Wi-Fi or cellular data. Each device connects independently, so there's no shared network to manage.

Can I stream from different locations?

Yes. Your cameras don't need to be in the same place — they just need their own internet connection, so you can stream from wherever makes sense.

What about syncing cameras?

You don't need to worry about syncing anything. Each camera runs independently, and viewers can choose which angle they want to watch. If someone is switching between cameras during the stream, they can guide the experience — but that's a nice-to-have, not a requirement.

What do I mount my cameras on?

You don't need anything fancy, but a simple mount can help keep your shot steady. Here are a few options people use:

  1. Basic Phone Tripod (example)
    Flexible, stable, and inexpensive.
  2. Small Tabletop Tripod (example)
    Great for desks, benches, tables, or dugouts.
  3. Clamp Mount (example)
    Clips onto rails, fences, and similar surfaces.

Most people start with a basic phone tripod, and that's all they ever need.

What if something goes wrong during my event?

The stream keeps going. Each camera runs independently, so if one drops, the others keep broadcasting and viewers simply switch to a different angle — most issues fix themselves the moment a camera reconnects, which usually takes about ten seconds.

Your next event is the right time to try it.

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